Ocado Useful Links
https://help.ocado.com/hc/en-us
Promoted articles. What happens if something I've ordered has to be substituted? The safety and well-being of everyone who uses ... How can I contact you?
https://help.ocado.com/hc/en-us/sections/360002011078-Coronavirus-COVID-19-
Sep 23, 2020 ... These Coronavirus (COVID-19) Frequently Asked Questions (FAQs) were last updated on 23 September 2020.
https://help.ocado.com/hc/en-us/sections/360002513931-The-Ocado-app-for-Android-
The Ocado app for Android ▸. Can I request a refund through the app? What is ' Speedy checkout'? What is 'One-Click'? I can't see the One-Click button; why is ...
We're experiencing high demand at the moment and delivery slots are selling out faster than usual. We're constantly releasing new slots –...
We're experiencing high demand at the moment so have restricted access to Ocado Reserved. We aim to fulfil all existing Ocado Reserved...
https://help.ocado.com/hc/en-us/categories/360000708132-Frequently-Asked-Questions
Why can some customers shop for M&S products and I can't? Why can't Ocado keep Waitrose and M&S at the same time? What is the final date that Waitrose Own ...
I've never shopped with Ocado – can I register now and get a delivery slot? The last few months have been particularly busy, and while we're doing everything ...
https://help.ocado.com/hc/en-us/articles/360007149938-Manage-my-Smart-Pass
We're sorry that you are not experiencing the level of service and value you normally get from your Smart Pass membership. We are happy...
https://help.ocado.com/hc/en-us/articles/360009891478-Help-with-payment-issues
Check your card is up to date – the expiry date must be after the day of delivery · If the payment is failing before the payment provider verification screen, clearing ...
https://help.ocado.com/hc/en-us/articles/360002598517-How-can-I-contact-you-
If our FAQs don't have the answers you need, please fill in our contact form here. This will allow us to prioritise your query and deal...