Amazon.com Help: Request an A-to-z Guarantee Refund
Go to Your Orders. · Locate the order. · Select Problem with order. · Select your
problem from the list. · Select Request refund. · Enter your comments in the text
box.
Your request meets one of our A-to-z Guarantee conditions below.
Amazon.com Help: A-to-z Guarantee
The A-to-z Guarantee protects you when you buy items sold and fulfilled by a third-party seller. It covers both the timely delivery and condition of your items.
A-to-z Guarantee Claim Against Amazon.com Order : Useful Links
To file an A-to-z Guarantee Claim on an eligible order: Go to Your Orders. Locate your order in the list and click File/View Claim. Select a reason ...
The Amazon A-to-z Guarantee ensures that buyers have a consistent experience across Amazon, regardless of whether their order is fulfilled by Amazon or by ...
If your return doesn't have tracking information, your claim may not be covered by the Amazon Pay A-to-z Guarantee. If you receive an item from your order and it ...
using Amazon's Buy Shipping, sellers are protected against A-to-z Guarantee ...
You should take care to minimize the number of claims granted against you on your account.
sellercentral-europe.amazon.com
and have not counted the claim against your Order Defect Rate” and ...
Click Problem with this transaction? or Problem with this order and then click Contact Seller. You can file a claim if you have placed an order on a third-party ...