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Useful Links From Official Website

Amazon.com Help: Replace an Item

Replace an Item. If you received a damaged, defective, or incorrect item sold by Amazon, you can request a replacement through Your Orders. You may be ...

Amazon.com Help: Return Costs

Your return shipment is free of charge in some cases. If you return an item using the return label provided in the Returns Center and the reason for return isn't a ...


Amazon Wrong Order Sent : Useful Links

sellercentral.amazon.com

If you want the incorrect item returned to you, you need to send a pre-paid return label immediately. I would recommend attaching it to the Buyer ...

sellercentral.amazon.com

You can report “delivered to the wrong address” in the Track Package link but there is no way to ask for a refund there. You can get an Amazon ...

sellercentral.amazon.com

Politely explain that replacements are not within Amazon policy and that Amazon doesn't provide a way for sellers to print a shipping label for a ...

sellercentral.amazon.com

Customer was allowed to keep initial wrong order. Tried twice but Amazon will not remove feedback. Should I try again, and if so on what grounds ...

sellercentral-europe.amazon.com

Hi there I accidentally sent the wrong book to a customer. Should I ask for the first back or just let them have it as well as the one they ordered, ...

sellercentral.amazon.com

If you did make a mistake and the Buyer asks you to refund the return postage, then per Amazon policy, you would need to. However, if the Buyer ...


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