Our reporter spent 27 hours as a rider for food-delivery apps. Two-thirds of his customers
New York Times reporter Andy Newman spent several days delivering food. What did he learn?
Andy Newman, a reporter for the Metro section of The Times, worked as a food app deliveryman for his new beat covering jobs through the ...
My story prompted DoorDash to drop its policy of sort of keeping customers' tips ( though it's more complicated than that). Ask me anything about delivering for food ...
On a daily basis, I manage the Service Delivery Team ensuring SLA and KPI ...
2/3 of deliveries I got no tip. My avg pay including tips: $10/hr. But most delivery workers make somewhat more. (Minimum wage in NYC is $15).
In the New York Times, Andy Newman writes that a THIRD of delivery cyclists missed work because of on-the-job injuries last year.
Takeaway #2: Just like with Uber/Lyft drivers, these apps offer an ever-changing, dizzying array of bonuses & incentives to keep riders riding.
Andy Newman writes, “I learned up close how the high-tech era of on-demand everything is transforming some of the lowest-tech, lowest-status, low-wage ...
As reporter Andy Newman quickly learns, bike couriers are tasked with