Cases for Buyers - Our House Rules | Etsy
A non- delivery occurs when a buyer places an order but does not
Customer Never Contact Me Regarding To Her Order Etsy : Useful Links
What's odd is that the customer never contacted me requesting a refund which
My customer ordered in February and just on the 20th wrote a review, without ever
a buyer makes a purchase—and that purchase goes through—but the buyer never receives the
Or I'm not getting their replies about them approving proofs which is delaying their orders.
Your never received your order; Your order wasn't as it was described on Etsy.
She never messaged me or contacted me in any way saying that she wasn't happy with her order. I just gave her the refund and moved on. Hundreds of orders ...
Seller accepted order for merchandise she does not have.
Explaining Etsy's order dissatisfaction rate (ODR), customer service level
A reader sent a link to this thread on the Etsy forums where a seller