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Useful Links From Official Website

GlassBoxTropicals on Etsy

By placing your order, you agree to abide by these policies. We work our hardest to get orders out as quickly as possible. Orders are usually shipped within 1-3 ...


Etsy Order Damaged During Shipping : Useful Links

community.etsy.com

Get the necessary paperwork, pictorial evidence from the customer, affidavits signed, etc. then file the claim as the seller. Once the customer does their part, they ...

community.etsy.com

Ask your customer to send you photos of the broken item, the box, and the packaging. You (the seller) file the insurance claim with USPS, and you will need photos ...

community.etsy.com

The buyer is demanding an immediate refund, it has not even been 24 hours since she received the package and notified me that it arrived broken. She is ...

www.reddit.com

but if the package is lost or the item inside badly damaged I point the customer to ...

help.etsy.com

If your item is damaged or an item is missing from your package, you'll need to visit an


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