Is your shipment damaged, lost, or missing items? File a single claim, or a batch claim online. Filing is fast and easy, with no login information needed.
At FedEx, we strive to ensure that your shipments arrive at their destination on time so our Money Back Guarantee Policy(1) applies even if we miss our ...
We offer a money-back guarantee for every U.S. shipment. You may request a refund or credit of your shipping charges if we miss our published (or quoted, as in ...
How do I request a refund or adjustment to my invoice if I experience a late delivery? To request a billing adjustment or a refund, please contact FedEx Customer ...
Whenever your company ship with FedEx express or ground, you have a guaranteed delivery date and time. If the package is delivered even ...
If you'd like to know more about FedEx Money Back Guarantee, visit our Conditions of Carriage page and view the details of our 'Money Back Guarantee Policy'.
How do I file a claim with FedEx?
When should I file my claim? Claims for FedEx® Collect on Delivery (C.O.D.) payment must be reported within 21 calendar days after delivery of shipment. Claims ...
Refunds for Late Deliveries · Write a letter to the local FedEx Customer Service Department to inform them of the late shipment · Include the air waybill, FedEx ...
The customer must track each shipment, identify when it's late, and file the claim for a full refund. FedEx makes you jump through hoops to get ...