The Force cancellation button in the OMS Admin allows cancellation of a full order or order lines.
If you look into the function canCancel under Mage_Sales_Model_Order then you can see what in what situations an order can or cannot be cancelled.
The Force cancellation button allows you to force the cancellation of the selected item lines even if they are hard allocated.
Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround. Severity: S4 - Affects aesthetics, ...
Any invoiced orders in Magento cannot be canceled, but they can be closed. You need to issue a credit memo, which is refund in Magento.
Solved: Hi, I have a Magento Community 2.1 operating my website and I have BIG issues with order processing process: 1. When I try to cancel ...
I am having an issue my third party payment gateway have changed a cancelled order status of an order to pending so now I am stuck with a ...
The following SQL queries should set an orders status to canceled: UPDATE sales_flat_order ...
Check order status: A Pending order can be modified, put on hold, canceled, or invoiced and shipped. A Processing ...
As items are shipped, cancelled or refunded, Magento issues additional