As you may know, the default of Magento 2 does not send cancel order email notification to their customers, When the order is canceled from admin by the admin ...
Magento does send a number of transactional emails, including cancellation (e.g. order status change); the only issue with a cancellation email, requires the ...
On Magento 2 database for that particular order, it shows null value for sgaepay tracking id, which means customer hasnt even gone to payment ...
order_cancel_after -> it's dispatched in the cancel method of \Magento\Sales\ Model\Order : public function cancel() { if ($this->canCancel()) ...
However, when an order is cancelled from the backend, the order cancellation email is not sent to the customers. Therefore, if the admin cancels ...
Secondly, at the same time providing instant feedback to the customers via email for those order ...
Magento 2 Cancel Order Extension - It allows the customers to cancel the order from the fronted & automatically send emails notification to the ...
You should use an event, to tell if the order was cancelled. I don't know if there is such an even ( sales_order_cancelled or something like that), otherwise you ...
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Cancel Order Email Settings. 920 views April 20, 2020 admin 2. Send Email to: Enter the admin email id, on which you want to receive an order cancellation ...