If you look into the function canCancel under Mage_Sales_Model_Order then you can see what in what situations an order can or cannot be cancelled.
I cannot cancel an order that is in processing mode. It just says "You cannot Cancel Orders". I am an admin. I don't understand Also If my.
I have been testing some orders but I seem to be unable to cancel orders through Magento. I keep getting "You cannot cancel the order(s)." when I select the ...
2. I also have transactions that have been paid on the gateway side and it is showing as "Processing" and I cannot change the status manually as ...
Steps to reproduce Install Magento 2.0.6 Place an order Try to cancel it via admin Expected result Order is cancelled Actual result Error is shown: "You have not canceled the item." There is no button or anything else to cancel item(s) o.
Any invoiced orders in Magento cannot be canceled, but they can be closed. You need to issue a credit memo, which is refund in Magento.
A Processing order cannot be canceled, but a credit memo ...
How to Cancel/Complete orders in the Magento 2 Admin that have been partially invoiced/shipped Print · You click on the "Cancel" button · Click " ...
Find all of the details for an order in the Sales > Orders > order ID for a
In the column quantity, you can find the Number of cancelled items.