As an alternative, you can set an option to track email messages automatically. Tip
Emails sent FROM CRM are tracked as an activity by default.
Server-side synchronization, Microsoft Dynamics 365 for Outlook, or the
During the process to track email messages in Microsoft Dynamics CRM ...
Smart Matching - This is a correlation method from CRM 4.0.
Automatically Track All Incoming and Outgoing Email Messages in
Tracking outgoing email automatically. Unanswered. Currently I've selected the Track option: "Email messages from Dynamics 365 Leads, ...
Under the Select the email messages to track in Microsoft Dynamics 365 section, locate the Track setting. Adjust the option as necessary to control which emails ...
"Select the email messages to track in Microsoft Dynamics CRM" is set to ...
When logging into Microsoft Dynamics 365 as a new user, there are a few