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Rewards Frequently Asked Questions - Shoes.com - FREE Shipping
If you already redeemed your ShoeFan Rewards dollars from a returned or
canceled order, your account will show a negative point balance. Exchanges If
you ...
Shoes.com Cancelled Order : Useful Links
If your order is cancelled before shipment, a notification email or letter will be ...
Why was my order canceled?
This may be why your order was cancelled. It is also possible that your order may have been cancelled if an item became unavailable after the order was placed.
They were out of stock on correct size & color so I need to return the incorrect item. They actually charged me a restocking fee for their error. Will no longer be using ...
Why did my order ship after I requested it be cancelled?
If the item or order in question is no longer desired, we suggest you make a return. Why was my order canceled? We randomly and routinely perform audit checks ...
Your item must be in their original unused and unworn condition. Any signs of outside wear will result in a cancelled return or exchange. It must also be in the ...