Help & FAQs | Orders & Billing |Tillys
What if my online order total exceeds the value of my Gift Card? To pay for the
We do not offer exchanges for online purchases. You will need to return your item (s) and place a new order. Or you can visit your local Tillys store for an exchange.
Can I place an order online and pick up the item(s) at a local Tillys store?
Cancel Order Tillys : Useful Links
If you need to cancel an order, please contact our customer service department. We are unable to cancel orders that have already begun the fulfillment process.
If you made an error while placing the order and need to cancel it, please contact our customer service department and we can assist you in replacing the order ...
do I track my order? Can I cancel my order? Why was I charged more than once? Can I edit my order?
I order online through the afterpay app some how they ended up taking the whole payment! I called them to see if they could cancel the order so I can try to do the ...
You will need to return your item(s) and place a new order.
It is our goal to process all orders as quickly as possible. For this reason, we cannot guarantee that your order can be cancelled. If... tillys.zendesk.com. To track ...
This order was shipped fed ex and not received nor no del date. Company did submit a claim on my behalf but unwilling to credit my account/resend new item. I ...