Once the parcel is out for delivery, a message will be sent to the customer notifying them of the scheduled delivery for the day. Feel free to reach out to us via ...
Reschedule Ninja van Order Once your parcel is failed to deliver, You will be receiving an
Kindly take note that Ninja Van allows a maximum of 3 attempts before ...
Does Ninja Van charge a fee to collect Cash on Delivery ? Yes, a $1 fee + GST or 3% fee + GST (whichever is higher) will be charged to you. This ...
Before collecting your parcel. Once your ...
So far the drivers in my area do show up and deliver on the day itself, but the time between whatsapp/sms message until delivery can be quite ...
Note: In case the goods are not properly packed, the delivery staff will guide the Customer to repackage. In case the Customer does not agree to repack ...
Please identify your nearby drop off point before purchasing Ninja Packs.
My NinjaVan delivery claimed to be delivered though it never came.
If for whatever reasons, NinjaVan has attempted three deliveries and still failed, NinjaVan will proceed to return the parcel to seller. You can track ...