You should protect the item in a way that it will endure shocks or vibration during transport. Also, you should prepare the parcel in a way that the ...
There are several cases where parcels or packages are delivered without even a small scratch, but sometimes angry customers are left to deal ...
Some courier services include a limited liability in the event that something goes wrong, while others do not. If your parcel is delayed, damaged or ...
It's something that has happened to most of us, even if you're shipping with ParcelHero; a much-anticipated delivery has finally arrived, but ...
A parcel that fails to arrive or that got damaged along the way?
If you find your parcel is damaged when the courier attempts delivery, we'd advise you to refuse the delivery and contact our Guest...
copy of the report issued by the courier at the time of delivering your damaged parcel.
If you used a courier company to send something for you (eg you sent a parcel to a family member) and it arrived damaged, then you should make a complaint to ...
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If you have sent a Courier item within New Zealand and it has been received damaged, please: visit the CourierPost Website Opens in a new ...