Cases for Buyers - Our House Rules | Etsy
Oct 31, 2019 ... Non-Delivery. A non-delivery occurs when a buyer places an order but does not receive the item. Non-delivery cases include when: There ...
Cases for Sellers - Our House Rules | Etsy
Nov 27, 2018 ... Non-Delivery. A non-delivery occurs when a buyer places an order but does not receive the item. Non-delivery cases include when: There ...
Etsy Non Delivery Case : Useful Links
You add tracking information to the case that confirms the package was delivered to a location matching the Etsy transaction receipt (for cases of non-delivery only) .
Offer the option to cancel the order before shipping if they have issues with the delivery time frame. It is best to cancel the order before shipment ...
A non-delivery case: You place an order and submit payment, but don't receive the item. · A not-as-described case: The item you receive is considerably different ...
Good Evening, I am looking for some advise regarding a case that has been opened against my shop for non-delivery of an order. This was an ...
Well Etsy stated the item had to be returned then I got suspended while the item was suppose to be in transit to me! Suspended because the case ...
I have had a customer open a case claiming non-delivery. I am in the UK, the customer is in the US. I send all my international parcels tracked ...
That's right: if Etsy closes a case in your favour, even a non-delivery case that was closed automatically due to tracking, it still counts towards ...
Customer Claim of non-delivery