Cases for Buyers - Our House Rules | Etsy
Oct 31, 2019 ... Non-Delivery. A non-delivery occurs when a buyer places an order but does not receive the item. Non-delivery cases include when: There ...
Cases for Sellers - Our House Rules | Etsy
Nov 27, 2018 ... Non-Delivery · There is no proof that the item was shipped to the buyer. · An item was sent to an address that is not on the Etsy receipt.
Non Delivery Case Etsy : Useful Links
You add tracking information to the case that confirms the package was delivered to a location matching the Etsy transaction receipt (for cases of non-delivery only) .
A non-delivery case: You place an order and submit payment, but don't receive the item. · A not-as-described case: The item you receive is considerably different ...
Offer the option to cancel the order before shipping if they have issues with the delivery time frame. It is best to cancel the order before shipment ...
Well Etsy stated the item had to be returned then I got suspended while the item was suppose to be in transit to me! Suspended because the case was open to ...
I am looking for some advise regarding a case that has been opened against my shop for non-delivery of an order. This was an item purchased ...
That's right: if Etsy closes a case in your favour, even a non-delivery case that was closed automatically due to tracking, it still counts towards ...
I have had a customer open a case claiming non-delivery. I am in the UK, the customer is in the US. I send all my international parcels tracked ...
Although Etsy urges buyers and sellers to work through problems related to nondelivery themselves via civilized means such as with convos or e-mails, buyers ...