he/she will get this dialog saying "The email is already being tracked in Microsoft Dynamics 365 .
to or forwards of email messages that have already been tracked will be ...
Server-side synchronization, Microsoft Dynamics 365 for Outlook,
To find an email that is being tracked, simply look for the small people icon
When you use Microsoft Dynamics 365 for Outlook to track an email
If the item shows as Track Pending instead of Tracked, that is an indication the item will be processed by Server-Side
Simply select the “Run Rules Now” button to manually apply the rule. In the example below, all emails under the “useful” folder will be processed ...
If you are not sure if the email is already tracked in Dynamics 365, you can search for it using the
*It only seems to be available when replying to an email that is already being tracked in the CRM, and not availa
The power of Microsoft Dynamics CRM as far as tracking emails is